Hi, I'm Ian

A London-Based Product Designer (UX/UI) & Content Creator

Figma, Sketch, Adobe XD, Zeplin, Axure RP, Miro

UserTesting, SurveyCake, JASP, NVivo, Google Analytics

Adobe Creative Suite (Ps,Ai, Id), SolidWorks, KeyShot

Adobe Ae, Adobe Pr, Adobe Express, Instagram

Trello, Slack

INOP at 2024-Present, London & Amsterdam (remotely)

Led UI/UX design reviews, heuristic evaluations, and redesigns with user-centred approaches to optimise AI-driven digital products for B2C, B2B
Integrated UX designs from Dating & Social Media apps to enrich interactive experience in the INOP App
Created detailed user flow diagrams and updated the design system/style guide to maintain consistency
Developed wireframes and conducted comprehensive UX evaluations to enhance user engagement
Collaborated closely with engineers to ensure design feasibility and seamless implementation
Redesigned the entire company website's style, layout, and content to align with Gen Z's and Millennials' perspectives and created new illustrations for the website's content
Created a Google Chrome Extension tool for importing job posts through INOP SaaS to enhance user experience

D&AD at 2024, London

Facilitated communication between international juries, ensuring accurate design representation
Assisted in the review process for global award-winning designs
Managed linguistic and cultural nuances for non-native speakers
Gained insights into digital design methodologies through talks and workshops
Engaged with industry experts to broaden UX and Digital Design perspectives

Freelance at 2021-Present, London, Paris, Milan

Jubo Health at 2019-2020, Taipei

Led IoT product design for a live body temperature monitoring app
Conducted user research and testing for iterative refinement
Managed project timelines for successful launches
Defined notification importance and crafted SmartNIS interaction designs
Established a design system for consistent and efficient UX
Delivered UX products and services for healthcare facilities in Taiwan, Japan, and the US

NTUT at 2015-2019, Taipei

Redesigned UI for hospital kiosks, increasing usage by 37%
Liaised with government and private entities to meet project goals
Led HCI research projects, providing process enhancement insights
Consulted on design implementations for various projects (from public to private sectors)
Applied academic research to practical design solutions

University College London - London, UK

Achieved MSc Human-Computer Interaction with Distinction
Final MSc HCI project published on UCL's official website: UCLIC 2022 Distinction Projects
Modules: Interaction Science, Serious and Persuasive Games, Affective Interaction, Interaction Design, Future Interfaces, Human Factors for Digital Health

National Taipei University of Technology - Taipei, Taiwan

Achieved MDes Innovation and Design with Distinction
While working as a Designer & Researcher at Universal Usability Lab
Modules: Global Brand Management, Product Service System Design, Intercultural Communication and Design, User-centred Design Research, Universal Usability, Innovation Lecture-Creative & Design thinking, Intercultural Communication and Design, Study of Ergonomic Design, Universal Design for Health Care, Application Planning

Tainan University of Technology - Tainan, Taiwan

Achieved BDes Product Design with Distinction
The final project garnered three prizes at the Taiwan National Design Competition (YODEX)
Completed a 5-year full-time Associate of Design programme and a 2-year full-time Bachelor of Design programme